Operations and Disruption Management

What it covers

The aim of this unit is to provide students with an in-depth understanding of key operational aspects of both airports and airlines. The unit discusses the many issues relevant to airport airside areas, and the inter-relationship between airport-related activities and airline operational requirements. A major thrust of the unit pertains to the objectives and functions of an airline’s Integrated Operations Control Centre. Using a scenario-based approach, students will gain key skills and knowledge of the principles and strategies typified in operational decision-making, and learn how to make effective decisions in complex, high-pressure operational environments. Students will build advanced communication skills, learn to manage multiple tasks efficiently, and apply macro-management strategies through collaboration, multi-skilling, and group synergy.

Assessment

Assessment not published yet.

When and where